Kerr promotes new credit card (Credit:
Eva Rinaldi Photography)
Jones and Qantas partner to reward cardholders; Miranda
Kerr on board - 30th August 2012
This morning well known Australian fashion model,
Miranda Kerr, joined Qantas and David Jones execs
to help promote their new branded credit card. They
are hoping the public snap up their credit card at
a time when many Australians are not in such a great
position to endure even more credit pressure. Obviously
Ms Kerr's financial position is different from many
Australians so good luck to her and the top brass.
Thursday 30 August 2012. Two of Australias most
iconic brands, David Jones and Qantas, have partnered
to enable Australian shoppers to earn Qantas Frequent
Flyer points as an additional rewards option on the
David Jones American Express Card.
tomorrow (Friday 31 August 2012), all David Jones
American Express Cardmembers will have the choice
of converting their Reward Points to points in either
the American Express Membership Rewards Program or
the Qantas Frequent Flyer program.
a points redemption of 1 Reward Point = 1 Membership
Rewards point or 1 Reward Point = 0.75
Qantas Frequent Flyer points, the David Jones American
Express Card offers one of the most attractive retail
rewards programs available to shoppers and travellers
Jones CEO, Mr Paul Zahra says, David Jones and
Qantas are both recognised as premium
Australian brands with a strong heritage of service,
which creates a natural affinity across our different
American Express, this is a fantastic opportunity
for David Jones to enhance our customer
experience and provide new and rewarding opportunities
for our David Jones American Express
welcome Qantas as the newest addition to the portfolio
of premium Australian brands that
customers will find at David Jones and look forward
to a successful and rewarding partnership.
Qantas Loyalty, Ms Lesley Grant says, We are
delighted to be launching our new alliance with David
Jones and to further strengthen our long term partnership
with American Express.
and David Jones share similar philosophies, including
a strong commitment to customer service and both organisations
take great pride in offering high quality products
at great value.
look forward to offering David Jones customers a world
of options in terms of redeeming their points, including
Reward flights across the Qantas domestic and global
tomorrow (Friday 31 August, 2012), existing David
Jones American Express Cardmembers can elect to choose
the new Qantas Frequent Flyer Reward option by simply
calling 1300 36 89 89.
Qantas Frequent Flyer program launched in 1987 and
has over 8.7 million members across
Australian and globally. The program has more than
500 partners including airlines, hotels, financial
institutions and retailers. More than 3.4 million
Award flights were redeemed by members last year.
new David Jones American Express Cardmembers will
be offered the choice of American Express Membership
Rewards or Qantas Frequent Flyer when they join, with
both rewards programs including David Jones Gift Cards
as redemption options.
Jones will offer complimentary Qantas Frequent Flyer
membership to David Jones American
Express Cardmembers, who are not already a Qantas
Frequent Flyer member, if they apply online at qantas.com/joinffdavidjones
from tomorrow (Friday 31 August, 2012).
Qantas Frequent Flyers will also benefit from the
partnership, with David Jones Gift Cards now available
through the online Qantas Frequent Flyer store.
launch of the Qantas Frequent Flyer reward option
with the David Jones American Express Card is phase
one of David Jones partnership program with
Qantas Frequent Flyer. David Jones Storecard members
can look forward to the addition of the Qantas Frequent
Flyer program as a rewards option to their card in
Zahra says, The real winners will be our customers.
This is a meaningful reward that we know will resonate
with our customer community and we look forward to
being able to extend the benefit of our Qantas Frequent
Flyer partnership to all of our Cardmembers.
select the Qantas Frequent Flyer reward option on
your David Jones American Express Card, call 1300
36 89 89 from tomorrow (Friday August 31, 2012). If
you are not already a Qantas Frequent Flyer member,
Cardmembers can receive Qantas Frequent Flyer membership
with the joining fee of $82.50 waived if they apply
Kerr (one of the Qantas Global Ambassadors)
proud to welcome Miranda Kerr onboard as our latest
Qantas Global Ambassador. We look forward to this
Kerr grew up in Gunnedah, before winning a modelling
competition in 1997. Since then, Miranda has gone
on to become one of the most recognisable faces worldwide,
gracing countless runways and featuring in high profile
2008, Miranda was named as Fashion Ambassador for
Australian department store, David Jones. With the
support of this partnership, Miranda developed KORA,
an organic skin care range.
passion for sustainable living was further evident
in 2011, when she acted as Global Ambassador for Earth
this year, Miranda joined John Travolta as a Qantas
Global Ambassador, at a G'day USA cocktail event in
Los Angeles. This Qantas Spirit of Australia event
celebrated Australian talent on the world stage and
was attended by actors, artists, designers and chefs
representing the best of contemporary Australia. (Credit:
Airways Limited is the national airline of Australia.
The name was originally "QANTAS", an acronym
for "Queensland and Northern Territory Aerial
Services". The airline is based in Sydney and
Melbourne and is Australia's largest airline. It is
the world's second oldest continuously running airline,
after Dutch-based KLM, which was founded in October
1919. In 2007, Qantas was voted the fifth best airline
in the world by research consultancy Skytrax, a drop
from the second position it held in 2005 and 2006.
Qantas has the 17th largest fleet in the world with
was founded in Winton, Queensland on 16 November 1920
as Queensland and Northern Territory Aerial Services
Limited by Paul McGuiness, Hudson Fysh, Fergus McMaster
and Arthur Baird. The airline's first aircraft was
an Avro 504K purchased for £1425. The aircraft
had a cruising speed of 105 kilometres per hour (65
mph) and carried one pilot and two passengers. Eighty-four
year old outback pioneer Alexander Kennedy was the
first passenger, receiving ticket number one. The
airline operated air mail services subsidised by the
Australian government, linking railheads in western
1926 and 1928, Qantas built seven De Havilland DH.50s
and a single DH9 under licence in its Longreach hangar.
In 1928 a chartered Qantas aircraft conducted the
inaugural flight of the Royal Flying Doctor Service
of Australia, departing from Cloncurry.
Flying boats and war (1934 to 1945)
1934, QANTAS Limited and Britain's Imperial Airways
(the forerunner of British Airways) formed a new company,
Qantas Empire Airways Limited. Each partner held 49%,
with two per cent in the hands of an independent arbitrator.
The new airline commenced operations in December 1934
flying between Brisbane and Darwin using old fashioned
DH50 and DH61 biplanes.
flew internationally from May 1935, when the service
from Darwin was extended to Singapore using newer
de Havilland DH-86 Commonwealth Airliners. Imperial
Airways operated the rest of the service through to
London. In July 1938, this operation was replaced
by a thrice weekly flying boat service using Shorts
S.23 Empire Flying Boats. The Sydney to Southampton
service took nine days, with passengers staying in
hotels overnight. For the single year of peace that
the service operated, it was profitable and 94% of
services were on time. This service lasted through
until Singapore fell in February 1942. Enemy action
and accidents destroyed half of the fleet of ten,
when most of the fleet was taken over by the Australian
government for war service.
boat services were resumed with American built PBY
Catalinas in July 1943, with flights between Perth
and Ceylon (now Sri Lanka). This linked up with the
BOAC service to London, maintaining the vital communications
link with England. The 5,652km non-stop sector was
the longest flown up to that time by any airline,
with an average flying time of 28 hours. Passengers
received a certificate of membership to the "Order
of the Double Sunrise" as the sun rose twice
during the flight. These flights continued until July
The post-war years (1945 to 1959)
World War II, QEA was nationalised, with the Australian
Labor government led by Prime Minister Ben Chifley
buying the shares of both Qantas Limited and BOAC.
Nationalised airlines were normal at the time, and
the Qantas board encouraged this move.
after nationalisation, QEA began their first services
outside the British Empire — to Tokyo via Darwin
and Manila with Avro Lancastrian aircraft. These aircraft
were also deployed between Sydney and London in cooperation
with BOAC, but were soon replaced by Douglas DC-4s.
Services to Hong Kong began around the same time.
1948, the airline took delivery of Lockheed L.049
Constellations. In 1952, Qantas expanded across the
Indian Ocean to Johannesburg via Perth, Cocos Islands
and Mauritius, calling this the Wallaby Route. Around
this time, the British Government placed great pressure
on Qantas to purchase the De Havilland Comet jet airliner,
but Hudson Fysh was dubious about the economics of
the aircraft and successfully resisted this. The network
was expanded across the Pacific to Vancouver via Auckland,
Nadi, Honolulu and San Francisco in early 1954 when
it took over the operations of British Commonwealth
Pacific Airlines (BCPA). This became known as the
Southern Cross Route.
1956, Qantas became the first non-US airline to order
the Boeing 707 jet airliner. The special shortened
version for Qantas was the original version Boeing
offered to airlines. Boeing lengthened the aircraft
by ten feet for all other customers, which destroyed
the economics for Qantas. The airline successfully
negotiated with Boeing to have the aircraft they had
originally contracted for.
1958, Qantas became one of the very few round-the-world
airlines, operating services from Australia to London
via Asia and the Middle East (Kangaroo route) and
via the Southern Cross route with Super Constellations.
It took delivery of new turboprop Lockheed Electra
aircraft in 1959.
The jet age (1959 to 1992)
first jet aircraft on the Australian register (and
the 29th 707 built) was registered VH-EBA and named
City of Canberra. This aircraft returned to Australia
as VH-XBAin December 2006 for display in the Qantas
Founders Outback Museum at Longreach, Queensland.
The Boeing 707-138 was a shorter version of the Boeing
707 that was operated only by Qantas. The first jet
service operated by Qantas was on 29 July 1959 from
Sydney to San Francisco via Nadi and Honolulu. On
5 September 1959, Qantas became the third airline
to fly jets across the Atlantic — after BOAC
and Pan Am, operating between London and New York
as part of the service from Sydney. All of the turbojet
aircraft were converted to upgraded turbofan engines
in 1961 and were rebranded as V jets from the Latin
vannus meaning fan.
travel grew substantially in the early 1960s, so Qantas
ordered the larger Boeing 707-338C series of aircraft.
In 1966, the airline diversified its business by opening
the 450 room Wentworth Hotel in Sydney. The same year,
Qantas placed early options on the new Concorde airliner
but the orders were eventually cancelled. Also in
1966, another around-the-world route was opened, the
Fiesta route. Sydney to London via Tahiti, Mexico
City, and Bermuda.
1967, the airline placed orders for the Boeing 747.
The aircraft could seat up to 350 passengers, a major
improvement over the Boeing 707-138's. Orders were
placed for four aircraft with deliveries commencing
in 1971. The later delivery date allowed Qantas to
take advantage of the -200B version, which better
suited its requirements. Also in 1967, Qantas Empire
Airways changed its name to Qantas Airways, the name
of the airline today.
Cyclone Tracy devastated the town of Darwin at Christmas
1974, Qantas established a world record for the most
people ever embarked on a single aircraft when they
evacuated 673 people on a single Boeing 747 flight.
They also established a record embarking 327 people
on Boeing 707 VH-EAH. Later in the decade, Qantas
placed options on two McDonnell Douglas DC-10 aircraft
for flights to Wellington, New Zealand. These were
not taken up, and two Boeing 747SP were ordered instead.
In March 1979, Qantas operated its final Boeing 707
flight from Auckland to Sydney, and became the only
airline in the world to have a fleet that consisted
of Boeing 747s only. That same year Qantas introduced
Business class — the first airline in the world
to do so.
Boeing 767-200 was introduced in 1985, for New Zealand,
Asia and Pacific routes. The same year, the Boeing
747-300 was introduced, featuring a stretched upper
deck. The Boeing 747 fleet was upgraded from 1989
with the arrival of the new Boeing 747-400 series.
The delivery flight of the first aircraft was a world
record, flying the 18,001km from London to Sydney
1990, Qantas established Australia Asia Airlines to
operate services to Taiwan. Several Boeing 747SP and
Boeing 767 aircraft were transferred from Qantas service.
The airline ceased operations in 1996.
Privatisation (1992 to 2006)
Australian Government sold the domestic carrier Australian
Airlines to Qantas in August 1992, giving it access
to the national domestic market for the first time
in its history. The purchase saw the introduction
of the Boeing 737 and Airbus A300 to the fleet —
though the A300s were soon retired. Qantas was privatised
in March 1993, with British Airways taking a 25% stake
in the airline for A$665m. After a number of delays,
the remainder of the Qantas float proceeded in 1995.
The public share offer took place in June and July
of that year, with the government receiving A$1.45b
in proceeds. The remaining shares were disposed of
in 1995-96 and 1996-97. Investors outside Australia
took a strong interest in the float, securing 20%
of the stock which, together with British Airways
25% holding, meant that, once floated on the stock
exchange, Qantas was 55% Australian owned and 45%
foreign owned. By law, Qantas must be at least 51%
Australian-owned, and the level of foreign ownership
is constantly monitored.
1998, Qantas co-founded the Oneworld alliance with
American Airlines, British Airways, Canadian Airlines,
and Cathay Pacific. The alliance commenced operation
in February 1999 , with Iberia and Finnair joining
later that year. Oneworld markets itself at the premium
travel market, offering passengers a larger network
than the airlines could on their own. The airlines
also work together to provide operational synergies
to keep costs down.
ordered twelve Airbus A380-800, with options for twelve
more in 2000. It will be the second airline (after
launch customer Singapore Airlines) to receive an
A380 and is expected to receive four aircraft by the
end of 2008 and seven by mid-2009, after Airbus reported
further delays in the delivery. Qantas exercised 8
options on A380s, increasing firm orders to 20 on
29 October 2006. All aircraft are due to be delivered
between 2008 to 2015.
main domestic competitor to Qantas, Ansett Australia,
collapsed on 14 September 2001. Market share for Qantas
immediately neared 90%, with the relatively new budget
airline Virgin Blue holding the remainder. In order
to capitalise on this event, Qantas ordered Boeing
737-800 aircraft — obtaining them a mere three
months later. This unusually short time between order
and delivery was possible due to the terrorist attacks
in the United States on 11 September — the subsequent
downturn in the US aviation market meant American
Airlines no longer needed the aircraft they ordered.
The delivery positions were reassigned to Qantas on
condition the aircraft remained in American Airlines
configuration for later possible lease purposes.
the same time, Virgin Blue announced a major expansion
in October 2001, which was successful in eventually
pushing the Qantas domestic market share back to 60%.
To prevent any further loss of market share, Qantas
responded by creating a new cut-price subsidiary airline
Jetstar. This has been successful in keeping the status
quo at around 65% for Qantas group and 30% for Virgin
Blue with other regional airlines accounting for the
rest of the market.
had also developed a full-service all economy international
carrier focused on the holiday and leisure market,
which had taken on the formerly used Australian Airlines
name. This airline ceased operating its own liveried
aircraft in July 2006, with the staff operating Qantas
services before being closed entirely in September
2007, with the staff joining the new Qantas base in
has also expanded into the New Zealand domestic air
travel market, firstly with a shareholding in Air
New Zealand and then with a franchise takeover of
Ansett New Zealand. In 2003, Qantas attempted and
failed to obtain regulatory approval to purchase a
larger (but still minority) stake in Air New Zealand.
Subsequently Qantas stepped up competition on the
trans-Tasman routes, recently introducing Jetstar
to New Zealand. British Airways sold its 18.5% stake
in Qantas in September 2004 for £425 million,
though keeping its close ties with Qantas intact.
13 December 2004, the first flight of Jetstar Asia
Airways took off from its Singapore hub to Hong Kong,
marking Qantas' entry into the Asian cut-price market.
Qantas owns 44.5% of the carrier.
14 December 2005 Qantas announced an order for 115
Boeing 787-8 and 787-9 aircraft (45 firm orders, 20
options and 50 purchase rights). The aircraft will
allow Qantas to replace their 767-300 fleet, increase
capacity and establish new routes. Jetstar will also
operate 15 of the new aircraft on international routes.This
announcement came after a long battle between Boeing
and Airbus to meet the airline's needs for fleet renewal
and future routes. The first of the 787s are scheduled
to be delivered to Jetstar in August 2008, with the
787-9s coming in 2011. Although Qantas did not choose
the Boeing 777-200LR, it is rumoured that Qantas is
still looking into buying aircraft capable of flying
December 2006, Qantas was the subject of a failed
bid from a consortium calling itself Airline Partners
Australia. This bid ultimately failed in April 2007,
with the consortium not gaining the percentage of
shares it needed to complete the takeover.
Qantas today (2007-present)
main international hubs are Sydney Kingsford Smith
International Airport and Melbourne Tullamarine Airport.
However, Qantas operates a significant number of international
flights into and out of Brisbane Airport, Perth Airport,
Singapore Changi Airport, Los Angeles International
Airport and London Heathrow Airport. Its domestic
hubs are Sydney, Melbourne, Brisbane and Perth airports,
but the company also has a strong presence in, Adelaide,
Cairns and Canberra airports. It serves a range of
international and domestic destinations.
wholly owns Jetstar Airways, JetConnect (which operates
New Zealand domestic and some Transtasman services)
and QantasLink (including, Airlink, Sunstate and Eastern
Australia Airlines). Qantas did have a minor 4.2%
stake in Air New Zealand, however this was sold on
26 Jun 2007 for $NZ119 million. Qantas owns 49% of
the Fiji-based international carrier Air Pacific.
It owns 50% of both Australian Air Express and Star
Track Express (a trucking company), with the other
50% of both companies owned by Australia Post. Since
its privatisation in 1993, Qantas has been one of
the most profitable airlines in the world. It
was recently voted 5th best airline in the world in
the 2007 World Airline Awards (with surveys conducted
by Skytrax) having fallen from 2nd in 2005-6.
has stepped up the expansion of Jetstar, with the
launch of international services (in addition to existing
trans-Tasman and Jetstar Asia flights) to leisure
destinations such as Bali, Ho Chi Minh City, Osaka
and Honolulu from November 2006. On some routes such
as Sydney-Honolulu, Jetstar will supplement existing
Qantas operations but many routes are new to the network.
The lower cost base of Jetstar allows the previously
unprofitable or marginal routes to be operated at
used a small promotional animation on its website
to officially announce it will offer in-flight internet
services on its fleet of A380s. Qantas also announced
that it would trial in-flight use of mobile phones
on one of its Boeing 767 aircraft. This will allow
customers to send emails and text messages on board,
but will not allow phone calls whilst in flight. Qantas
has also launched Online Check in (OLCI) for its domestic
Australian flights. Customers are now able to log
on to qantas.com 24 hours before their flight departs,
select their seat and print a boarding pass, enabling
them to bypass check-in at the terminal. It recently
re-introduced hot face towels for economy class on
all long haul flights.
is responsible for some of the most successful marketing
campaigns in Australian history,
with many advertising campaigns featuring renditions
by children's choirs of Peter Allen's "I Still
Call Australia Home", set to footage of breathtaking
scenery. A much earlier campaign aimed at American
television audiences featured an Australian koala,
who detested Qantas for bringing tourists to destroy
his quiet life (his key tagline: "I hate Qantas").
Qantas is the main and shirt sponsor of the "Qantas
Wallabies", the Australian national Rugby Union
team.They also sponsor and have shirt rights to the
Socceroos, who are Australia's national soccer team.
Qantas Kangaroo logo has undergone four major facelifts
since its introduction in 1944.
1984, the logo was updated in which the Kangaroo's
wings were removed, while in 2007 the logo was updated
again, primarily to deal with technical issues arising
from changes to the shape of airline tails and surface
areas on stabilisers being designated as no paint
areas. The fourth and fifth versions of the logo have
been designed by Hans Hulsbosch and his company Hulsbosch
flies to 81 destinations in 5 continents and have
announced plans to expand to South America by November
2008 with direct flights to Santiago. It also has
plans to launch flights to Dubai within about three
years once the A380 superjumbo joins the fleet.
airline currently has on order (at December 2007)
* 20 Airbus A380s (with 4 options)
* 65 Boeing 787s with 20 options and 30 purchase rights
(15 to go to Jetstar)
* 3 Airbus A330-200s
* 31 Boeing 737-800s with 49 options
* 68 A320/A321 with 40 options and purchase rights
(all to go to Jetstar and other airlines)
and its subsidiaries operate 213 aircraft, which includes
28 aircraft by Jetstar Airways and 49 by the various
QantasLink brands.[disputed] The Qantas customer
code for Boeing is 38. This code appears in Boeing
aircraft model numbers such as B747-438.
have named their aircraft since 1926. Themes included
Greek gods, stars, people in Australian aviation history,
and Australian birds. Since 1959, the majority of
Qantas aircraft have been named after Australian cities.
The Airbus A380 series is probably going to be named
after Australian Aviation Pioneers, beginning with
Naming of Qantas aircraft
has two aircraft painted in Australian Aboriginal
art liveries: Wunala Dreaming (Boeing 747-438ER VH-OEJ),
and Yananyi Dreaming (Boeing 737-838 VH-VXB). Both
carry striking, colourful liveries, designed by Australian
Aborigines. There was previously a third livery Nalanji
Dreaming (Boeing 747-338 VH-EBU, but the aircraft
was sold for spare parts in 2007.
Qantas Frequent Flyer
Qantas Frequent Flyer program rewards customer loyalty.
Points are accrued based on miles flown, with bonuses
that vary by travel class, and can be earned on Oneworld
airlines as well as other partners. Points can be
redeemed for flights or upgrades on flights operated
by Qantas, Oneworld airlines, and other partners.
Other partners include credit cards, car rental companies,
hotels and many others.
join the program, passengers living in Australia or
New Zealand must pay a one-off joining fee, and then
become a Bronze Frequent Flyer (residents of other
countries may join without a fee). All accounts remain
active as long as there is points activity once every
three years. Flights with Qantas and selected partner
airlines earn Status Credits — and accumulation
of these allows progression to Silver Status (Oneworld
Ruby), Gold Status (Oneworld Sapphire) and Platinum
Status (Oneworld Emerald).
has faced criticism regarding availability of seats
for members redeeming points. In 2004, the Australian
Competition and Consumer Commission directed Qantas
to provide greater disclosure to members regarding
the availability of frequent flyer seats. In August
2007 Qantas CEO Geoff Dixon confirmed it was considering
significant changes to its frequent flyer program
and had discussed its potential sale to Aeroplan,
the company which manages Air Canada's frequent flyer
Club is the official business-class airline lounge
for Qantas with airport locations around Australia
and the world. The Qantas Club offers membership by
paid subscription (one year, two years or four years)
or by achievement of Gold or Platinum frequent flyer
status. Benefits of membership include lounge access,
priority check-in, priority luggage handling, increased
luggage allowances. The Chairman's Lounge is an invitation
only lounge, offering better amenities and more benefits
than the Qantas Club.
vary by lounge, but typically include:
* Business Lounge - workstations, internet access,
facsimile, photocopying facilities;
* Showers - self-contained washrooms with complimentary
* Bar - complimentary bar open with staff from early
afternoon (domestic) or open 24 hours with self-service
also include power points, free local-call telephones,
television, and quiet areas. As of April 2007, wireless
internet access is now provided free of charge.
part of a complete product upgrade, certain international
lounges were upgraded in 2007. New First and Business
lounges opened in Bangkok and Los Angeles, along with
completely new First Class lounges in Sydney and Melbourne,
designed by Marc Newson.
are permitted to enter domestic Qantas Clubs when
flying on Qantas or Jetstar flights along with one
guest who need not be travelling. Internationally,
the guest must be travelling with the member. When
flying with American Airlines, members have access
to Admirals Club lounges and when flying on British
Airways, members have access to the Terraces Lounge.
Frequent Flyers are able to access The Qantas Club
in Australian domestic terminals at any time, regardless
of whether they are flying that day.
In flight entertainment
in-flight entertainment included movies, TV programs,
news, music and a magazine called The Australian Way
as well as comedy and news programs on most domestic
In flight internet connectivity
cancellation of the Connexion by Boeing system, which
was the only broadly-deployed inflight broadband system
for passengers, caused concerns that inflight internet
would not be available on next-generation aircraft
such as Qantas' fleet of Airbus A380s and Boeing Dreamliner
787s. However, Qantas announced in July 2007 that
all classes of service in its fleet of A380s will
have wireless internet access as well as seat-back
access to email and web browsing when they start flying
in August 2008. Certain elements will be retrofitted
into existing Boeing 747-400s, too. It has not yet
disclosed who the service provider is.
In-flight mobile phone trial
has become the first airline to trial using mobile
phones during a flight. The trial will run for 3 months
using one of Qantas' Boeing 767s. During the trial,
passengers will be allowed to send and receive text
messages and emails, but are still prohibited from
making or receiving calls. If the trial is successful,
Qantas may become the first airline to allow its passengers
to use mobile phones in flight.The registration of
the aircraft is VH-OGI. Qantas has not ruled out allowing
passengers to make or receive calls.
Aboriginal and Torres Strait Islanders initiatives
through its Aboriginal and Torres Strait Islander
Programme, has maintained strong links with the indigenous
Australian community. As of 2007, the company has
run the programme for more than ten years and 1-2%
of its staff are of indigenous Australian ethnicity.
Qantas employs a full time Diversity Coordinator,
who is responsible for the programme.
is also a supporter of Aboriginal art. In 1993, the
airline bought a painting - Honey Ant and Grasshopper
Dreaming - from the Central Australian desert region.
As of 2007, this painting is on permanent loan to
Yiribana at the Art Gallery of New South Wales. In
1996, Qantas donated five extra bark paintings to
the gallery. Qantas has also sponsored and supported
Aboriginal artists in the past.
Aircraft incidents and accidents
Qantas fatal accidents
is often claimed, most notably in the 1988 movie Rain
Man, that Qantas has never had a fatal accident. This
statement only relates to the fact that the company
has never lost a jet airliner. Between 1927 and 1951,
Qantas had eight fatal accidents with the loss of
62 people. Half of these accidents occurred during
World War II, when the Qantas aircraft were operating
on behalf of the Royal Australian Air Force. Since
1961 Qantas has not had a fatal accident.
* On 7 April 1949, Avro Lancastrian VH-EAS swung on
landing at Dubbo during a training flight, causing
the gear to collapse. The aircraft was destroyed by
* On 24 August 1960, Super Constellation VH-EAC crashed
on take off at Mauritius en route to the Cocos Islands.
Take off was aborted, the aircraft ran off the runway,
and was destroyed by fire.
* On September 23, 1999, Qantas Flight 1 a 747-400
VH-OJH overran the runway in Bangkok. The accident
occurred while landing at Bangkok, Thailand during
a heavy thunderstorm. The aircraft ended up on a golf
course. The Australian Transport Safety Bureau criticised
numerous inadequacies in Qantas' operational and training
* On April 21, 2000, a 747-300 VH-EBW was damaged
when its landing gear collapsed while taxiing at Rome.
Sex discrimination controversy
November 2005, it was revealed that Qantas (along
with British Airways) has a policy of not seating
adult male passengers next to unaccompanied children.
This led to accusations that the airline considers
all men to be potential paedophiles. The policy came
to light following an incident in 2004 when Mark Wolsay,
who was seated next to a young boy on a Qantas flight
in New Zealand, was asked to change seats with a female
passenger. A steward informed him that "it was
the airline's policy that only women were allowed
to sit next to unaccompanied children".
Murphy of the NSW Council for Civil Liberties president
criticised the policy and stated that "there
was no basis for the ban". He said it was wrong
to assume that all adult males posed a danger for
children. The policy has also been criticised for
failing to take female abusers into consideration.
26 May 1971, Qantas received a call from a "Mr.
Brown" claiming that there was a bomb planted
on a Hong Kong-bound jet and that he wanted $500,000
in unmarked $20 bills. He was treated seriously when
he directed police to an airport locker where a functional
bomb was found. Arrangements were made to pick up
the money in front of the head office of the airline
in the heart of the Sydney business district. Qantas
paid the money and it was collected, after which Mr.
Brown called again, advising the 'bomb on the plane'
story was a hoax. The initial pursuit of the perpetrator
was bungled by the New South Wales Police who, despite
having been advised of the matter from the time of
the first call, failed to establish adequate surveillance
of the pick up of the money. Directed not to use their
radios (for fear of being "overheard"),
the police were unable to communicate adequately.
Tipped off by a still unidentified informer, the police
eventually arrested an Englishman, Peter Macari, finding
more than $138,000 hidden in an Annandale property.
Convicted and sentenced to 15 years in jail, Macari
served nine years before being deported to Britain.
Over $224,000 has still not been found. The 1985 telemovie
"Call Me Mr. Brown" directed by Scott Hicks
and produced by Terry Jennings, relates to this incident.
4 July 1997, a copycat extortion attempt was thwarted
by police and Qantas security staff. (Credit:
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in an online capacity